Frequently Asked Questions
Everything you need to know about your New York Style experience.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking link. You can also view your order status by logging into your account and visiting the 'Order History' section.
What is your return policy?
We accept returns of unworn, unwashed, and tagged merchandise within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states, U.S. territories, and APO/FPO addresses. We are working on expanding our shipping options to international destinations in the near future.
How do I determine my size?
To find your perfect fit, please refer to our comprehensive Size Guide located on every product page. We provide measurements for petite, tall, and plus sizes to ensure the best fit possible.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer digital payment options such as PayPal and Buy Now, Pay Later services like Klarna.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Therefore, we are unable to cancel or change an order once it has been submitted. You may return the items once they arrive.